i found these ultra informative links off of a thread over @ NICO:

trolls:
http://members.aol.com/intwg/trolls.htm

flame wars:
http://members.aol.com/intwg/flamewars.htm

i'm hoping that this info will prove helpful for the membership here as well as help to curb potential problems that may arise from time to time. i think the only way to effectively combat a problematic situation is to better understand it first.

for proper credit purposes, here's the link to the actual thread:

http://www.nissaninfiniticlub.com/fo...299#post461299